re = /(\W)\1+/m
str = 'dealer said it does not reimburse dealers for loaners or rentals... so why even be a dealership if they make faulty cars and you re on the line to help customers'
subst = '\\1'
result = str.gsub(re, subst)
# Print the result of the substitution
puts result
Please keep in mind that these code samples are automatically generated and are not guaranteed to work. If you find any syntax errors, feel free to submit a bug report. For a full regex reference for Ruby, please visit: http://ruby-doc.org/core-2.2.0/Regexp.html