re = /(?i)(?<=[a-z])'(?=[a-z])/i
str = 'Your Form xyz doesn\'t show the same child\'\'s name as the name in your account with us.'
subst = '\'||\'\'\''
result = str.gsub(re, subst)
# Print the result of the substitution
puts result
Please keep in mind that these code samples are automatically generated and are not guaranteed to work. If you find any syntax errors, feel free to submit a bug report. For a full regex reference for Ruby, please visit: http://ruby-doc.org/core-2.2.0/Regexp.html